To uninstall your audio driver

  1. In the search box on the taskbar, type device manager, then select it from the results.
  2. Select the arrow next to Sound, video and game controllers to expand it.
  3. Right-click the listing for your sound card or audio device, select Uninstall device, select the Delete the driver software for this device check box, and then select Uninstall.


     

Delete the driver software for this device and uninstall

  1. Restart your PC.
    • Note: Be sure to save documents and any other current work before you restart.
    • This restart will automatically prompt your PC to reinstall your audio driver.
    • To restart, select Start  > Power  > Restart .